The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
Our Canvas sizes and options:
Wrapped on Wood (1.5 Inch)
Premium Black Floating Frame
Custom and personalized orders
WHAT IF I AM UNSATISFIED WITH MY ORDER?
We offer 100% refund back guarantee if you find any defects or any other issues (send us a picture). Your satisfaction is our priority and rest assure we will treat every case personally. For more information, please refer to our refund policy.
I HAVE A QUERY OR ISSUE WITH MY PURCHASE.
Please send us an email at firstname.lastname@example.org and we will respond to you within 24 hours.
Thank you for shopping with us!
SHIPPING & DELIVERY
Domestic USA Customers
Total 6-10 Days
We offer FREE DOMESTIC USA SHIPPING for all the contiguous USA. Unfortunately, due to very high shipping costs, we are unable to offer free shipping to Hawaii, Alaska, and all other non-contiguous USA states and territories.
Total 7-12 Days
For International Orders please allow some extra time since orders frequently get held up in Customs. This is no fault of ours or the shipping company. This is up to each individual country's government.
We DO NOT offer refunds for any reason while products are IN TRANSIT. We will of course always work with you once you receive the products or before we ship them!